$12.00 flat rate, Australia wide.
OUTSIDE OF AUSTRALIA
Each country has its own shipping rate, import regulations, restrictions and taxes. Any taxes that may be applicable are responsible and payable by the customer.
HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
All orders are processed within 48 hours and dispatched from our Sydney Australia warehouse, Monday through Friday. All orders placed after 10am on Friday and on the weekend will be dispatched Monday morning.
MY PARCEL HASN’T ARRIVED YET. WHAT DO I DO?
Once your parcel has left our warehouse it’s in the hands of Australia Post. Whilst we’d love to guarantee Next Day Delivery, we unfortunately cannot, as we have no control over Australia Post. They are usually accurate and excellent with all our parcels. However, if it’s been a few days and you’re worried, please do email email@example.com with your order / tracking number and we will happily reply as soon as possible. Tracking numbers are included on your “Shipped” email.
IT APPEARS THAT THERE IS MISSING PRODUCT(S) FROM MY ORDER. WHAT DO I DO?
Our warehouse boys take great care and pride in preparing your order, and to-date we have a pretty impressive track record, as the orders are double checked by our team. However, if you do happen to discover any incorrect, missing or damaged product(s) please email firstname.lastname@example.org within 24 hours of you receiving the delivery and we’ll happily get on to it immediately.